Oracle is hiring fresher’s and experienced candidates for the role of Customer Service Coordinator. The complete details about role are as follows.
Oracle Recruitment For Customer Service Coordinator
Company : Oracle
Role : Customer Service Coordinator
Degree : Any Bachelor’s degree
Batches : 2026,2025,2024,2023,2022
Experience : 0 – 2+ Year’s
Salary : 3 – 8 LPA (Expected)
Location: Bangalore, India
Job Description:
This is an entry-level Customer Service Coordinator role in Oracle’s Support organization. You will provide real-time assistance and guidance to customers on product access, configuration, account management, support entitlements, and general troubleshooting.
The role focuses on delivering post-sales support and acting as a primary point of contact for customers while maintaining high service standards.
Qualifications & Skills :
- 0 to 2+ years of experience (freshers are eligible)
- Ability to read, write, and speak English
- Visa / work permit sponsorship is not available for this position
Required Skills:
- Customer Service
- IT Service Management
- IT Ticketing System
- Microsoft Active Directory
- Microsoft Windows Operating System
Roles and Responsibilities :
- Remotely monitor the efficient functioning of assigned sites through outbound calls, emails, and coordination with field executives.
- Liaise between field executives/sellers and various internal and external agencies for efficient and timely operation execution.
- Train and direct sellers to ensure compliance with standards and practices.
- Develop and implement SOPs (Standard Operating Procedures), analyze data, and propose features and processes that improve the seller experience.
- Willing to work on weekends.
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- Verify that all the details entered are correct.
- Submit the application form after verification.
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