Bridgestone is hiring fresher’s and experienced candidates for the role of Software Engineer Intern. The complete details about role are as follows.
Bridgestone Hiring For Associate – IT End User Services
Company : Bridgestone
Role : Associate – IT End User Services
Degree : Any Bachelor’s degree
Batches : 2026 – 2022
Experience : 0 – 2 Year’s
Salary : 3 – 6 LPA (Expected)
Location: Bangalore, India
Job Description:
We are seeking an Associate, IT End User Services to join our support team and deliver exceptional technical assistance to our end users. This role serves as the frontline of IT support for Bridgestone’s proprietary customer-facing systems, resolving day-to-day technical issues while ensuring a seamless user experience across systems and tools.
Qualifications & Skills :
- Any Bachelor’s Degree
- 0–2 years of experience in IT support or service desk
- Basic knowledge of:
- Windows OS and Microsoft 365
Roles and Responsibilities :
- Provide Tier 1 technical support via phone, email, and support portal
- Troubleshoot and resolve issues related to:
- User access and account management
- Business applications (e.g., internal platforms, portals)
- Hardware, laptops, and peripherals
- Log, categorize, and manage incidents using a ticketing system (e.g., Freshdesk)
- Follow standard processes and knowledge articles to drive consistent support
- Escalate complex or unresolved issues to Tier 2 or engineering teams
- Support employee onboarding/offboarding (account setup, equipment provisioning)
- Maintain accurate and detailed ticket documentation
- Meet and exceed SLA and customer satisfaction targets
- Complete administrative tasks for system management
How To Apply For Bridgestone Careers :
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
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