Wipro is hiring Fresher’s and Experienced candidates for System Engineer Role. The complete details about Drive are as follows.
Job Details :
Wipro Off Campus Hiring For System Engineer
Company : Wipro
Job Role : System Engineer
Degree : Any Graduate
Batch : 2024 – 2019
Experience : 0 – 3 Year’s
Salary : 3 – 10 LPA* (Expected)
Location : Bangalore, India
Job Description :
Wipro is seeking dynamic and motivated individuals to join our team as System Engineers. In this role, you will work on the design, implementation, and maintenance of IT systems and services, contributing to various projects that enhance business operations and customer satisfaction.
Wipro – Required Qualifications & Skills :
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Knowledge of operating systems (Windows, Linux) and networking fundamentals.
- Strong analytical and problem-solving skills.
- Ability to work collaboratively in a team environment.
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
Roles and Responsibilities :
- Answer incoming calls and respond to customer’s emails in timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career development and advancement.
- Access to training programs and workshops.
Apply To All The Jobs ( Fresher’s & Expereinced ) : Click Here
Interested candidates can apply to the drive before link expires.
Wipro Apply link : Click Here
Note:– Only shortlisted candidates will receive the call letter for further rounds.
About Wipro Company :
Wipro Limited is an Indian multinational technology company that provides information technology, consulting and business process services. It is one of the six leading Indian Big Tech companies.