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Synopsys Career 2025 | Technical Support Engineer
Company : Synopsys
Role : Technical Support Engineer
Degree : BE/BTech in Mechanical/Aerospace Engineering, BS or MS in Computer Science, Engineering, or related field.
Batches : 2025 – 2022
Experience : 0 – 2 Year’s
Salary : 3 – 8 LPA* (Expected)
Location : Pune, India
Job Description:
As a User Success Engineer, you will play a pivotal role in ensuring the smooth operation and support of web applications, both on-premise and in the cloud. You�ll be directly responsible for helping customers optimize their experience, troubleshoot technical issues, and ensure seamless usage of the tool to drive sales efficiency.
Qualifications & Skills :
- BE/BTech in Mechanical/Aerospace Engineering, BS or MS in Computer Science, Engineering, or related field.
- Proficiency in logical problem-solving and analytical thinking for complex technical challenges.
- Strong interpersonal and communication skills; fluency in written and spoken English.
- Organizational and time management skills, with a sense of urgency and accountability.
- Ability to work independently and collaboratively in diverse team environments.
- Experience with relevant Ansys software or other commercial CAE, CAD, EDA, PLM packages preferred.
- Background in foundational AI models and hands-on experience with Large Language Models (LLMs) is a significant plus.
- Knowledge of machine learning, deep learning, and experience developing solutions using Python is advantageous.
- Willingness to travel domestically up to 10% of the time.
Roles and Responsibilities :
- Empower customers to maximize the value of Ansys products through expert technical support and guidance.
- Accelerate resolution times and elevate customer satisfaction by harnessing the capabilities of AI-powered support platforms.
- Enable seamless integration of simulation tools into customers’ design workflows, driving greater adoption and business growth.
- Shape the evolution of Ansys products by channeling customer feedback and submitting suggestions for product improvements.
- Advance the organization’s AI initiatives by deploying innovative solutions that enhance engineering support services.
- Contribute to a collaborative, knowledge-sharing team culture that fosters continuous learning and professional development.
- Support strategic initiatives across business functions, amplifying Synopsys’ reputation for technical excellence and customer focus.
Who You Are:
- Customer-focused, empathetic, and committed to delivering outstanding support.
- Flexible and adaptable in fast-changing environments.
- Innovative and eager to leverage new technologies for problem-solving.
- Collaborative team player who values diversity and open communication.
- Continuous learner, always seeking to expand your skills and share knowledge.
- Detail-oriented, organized, and driven to achieve results
How To Apply For Synopsys Careers :
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
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About Synopsys :
Catalyzing the era of pervasive intelligence, Synopsys delivers trusted and comprehensive silicon to systems design solutions, from electronic design automation to silicon IP and system verification and validation. We partner closely with semiconductor and systems customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow.