Sutherland is hiring fresher’s and experienced candidates for the role of Applicant – Travel CLM. The complete details about role are as follows.
Sutherland Recruitment For Applicant – Travel CLM
Company : Sutherland
Role : Applicant – Travel CLM
Degree : Any Bachelor’s Degree, Degree In Travel & Tourism
Batches : 2025,2024,2023,2022
Experience : 0 – 1 Year
Salary : 3 – 6 LPA (Expected)
Location: Mumbai, India
Job Description:
ou’re looking to start quickly or build a career, there’s a travel-related academic pathway tailored to your interests—be it aviation, events, sustainability, luxury hospitality, or destination management.
Qualifications & Skills :
- Any Bachelor’s Degree
- Refund processing
- Excellent verbal and written communication skills.
- Flexible to work in rotational shifts, including night shifts, weekends, and public holidays.
- Strong problem-solving skills and ability to work in a team-oriented environment
Roles and Responsibilities :
- Handle travel-related service requests through inbound/outbound voice communication.
- Assist with flight cancellations, fare recalculations, and itinerary modifications based on customer needs.
- Review and verify passenger and ticketing information to ensure accuracy and compliance with airline policies.
- Coordinate with airline helpdesks or internal support teams to resolve complex booking/ticketing issues.
- Maintain process quality and SLAs while delivering exceptional customer service.
How To Apply For Sutherland Careers :
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
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About Sutherland :
Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients’ customers – a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible – instantaneous, relevant, predictive and frictionless.