Genpact Recruitment For Management Trainee – Retail Banking

Genpact is hiring fresher’s and experienced candidates for the role of Management Trainee – Retail Banking. The complete details about role are as follows.

Genpact Recruitment For Management Trainee – Retail Banking

Company : Genpact

Role : Management Trainee – Retail Banking

Degree : Bachelor’s / Graduation / Equivalent, Accountant

Batches : 2024,2023,2022,2021

Experience : 0 – 2 Year’s

Salary : 3 – 5 LPA (Expected)

Location: Chennai, India

Job Description:

This is an entry-level “Management Trainee” position within Retail Banking—specifically focusing on mortgage processing, cash operations, collections, and dispute resolution. You’ll work in an office environment (e.g., Jaipur, Noida, Bangalore) with rotations and team lead coordination.

Qualifications & Skills :

Minimum qualifications

  • Bachelor’s degree in related field, or equivalent work experience
  • Relevant domain experience
  • Good Written/Verbal Communication and interpersonal skills
  • Management Trainee – Retail Banking (Mortgage / Cash & Collections)

Preferred Qualifications

  • Relevant team management experience – over 10 people
  • Proven ability to strategize, influence, communicate and execute complex initiatives
  • Proven ability to manage large teams and drive engagement initiatives leading to low attrition rates and employee satisfaction
  • Proven ability to coach and guide team members to reach their maximum potential, by establishing effective career paths and personal development plans
  • Proven ability to drive change and effectively motivate the team to work towards continuous improvement
  • Self-motivated, high-energy levels, works well under strict deadlines
  • Microsoft Office proficiency

Roles and Responsibilities : 

  • Good understanding of various retirement plans and regulations affecting them
  • Knowledge of middle office and back office processing (retirement account origination, servicing, funds payout, reconciliation of funds, etc.)
  • Managing service delivery within the agreed service level across multiple blended processes
  • Implement operational governance framework – quality review mechanism, communication strategy
  • Participate in daily/weekly catch ups with onshore partners to provide business updates and updates on SLAs
  • Design and implement action plans, coaching and mentoring sessions for the team members, talent development sessions, as well as career development sessions
  • Perform monthly/quarterly/yearly individual appraisal discussions with the team members
  • Monitoring the individual/team performance daily and ensures individual and team objectives are met by complying with the established service levels
  •  Prepare Weekly/Monthly dashboards for reporting
  • Identify and execute improvement opportunities that enhance the efficiency and effectiveness of the assigned process
  • Exhibit proactive and leadership skills that are flexible and adaptable to a changing business dynamic
  • Exposure to tools and technologies offered to enhance effectiveness of the assigned Process
  • Building strategic relationships with onshore partners and with operating leaders to facilitate defined goals and objectives

How To Apply For Genpact Careers :

  1. Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
  2. Click on “Apply Online”.
  3. If you have not registered before, create an account.
  4. After registration, login and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Provide accurate information in your application.
  7. Verify that all the details entered are correct.
  8. Submit the application form after verification.

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About Genpact 

Genpact is a global digital transformation leader combining process excellence with cutting‑edge AI & data services. Originating from GE’s captive unit, it has grown into a diversified, NYSE‑listed consulting and tech firm. Known for strong learning culture, sustainability efforts, financial performance, and an evolving focus on GenAI and digital innovation.

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