Ericsson is hiring fresher’s and experienced candidates for the role of Associate Engineer – Suuport. The complete details about role are as follows.

Ericsson Recruitment For Associate Engineer – Support

Company : Ericsson

Role : Associate Engineer – Suuport

Degree : Any Bachelor’s Degree

Batches : 2025,2024,2023,2022,2021

Experience : Fresher’s and upto 2 Year’s

Salary : 3 – 8 LPA (Expected)

Location: Noida,Uttar Pradesh,India

Job Description:

At Ericsson, we are currently seeking a proactive and dedicated Automated Operations Engineer to join our dynamic team. This opportunity allows you to work closely with cross-functional teams, troubleshoot complex problems.

Qualifications & Skills :

• Degree within Telecommunication Engineering/Computer Science/Computer Engineering or equivalent.
• Fresher’s & 1-2 years’ experience in IT or Telecom Industries.
• Must have
  • Basic Linux knowledge
  • Exposure to application monitoring & ticket handling.
  • Good communication skills both written and verbal.
• Good to have
  • Knowledge of ticketing tools like OneTM, OneFM, Netcool, Nagios etc.
  • Basic knowledge of database SQL queries and IP networking.
  • Knowledge of Wallet or financial platform.
• To be a fast learner, team player, actively share knowledge and willing to learn new skills. Able to deliver on time with high quality.
• 24X7 Rotational Shift Working.

Roles and Responsibilities : 

• End-to-end applications monitoring.
• Triaging of alarms from monitoring tools.
• Monitoring performance graphs and dashboards.
• Handling customer calls and emails.
• User access management in application nodes and GUIs.
• Creation of trouble tickets if any deviation is observed while monitoring of alarms and assigning them to the concerned teams for restoration of faults.
• Creation of emergency change request during major or critical incidents if required.
• Creation of problem tickets whenever required post restoration of critical and major incidents.
• Collaborate with all stakeholders for any critical and major incidents to expedite the restoration of incidents.
• All activities like creation of tickets, acknowledging the customer emails etc. are to be adhered with the SLA.

How To Apply For Ericsson Careers :

1. Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
2. Click on “Apply Online”.
3. If you have not registered before, create an account.
4. After registration, login and fill in the application form with all the necessary details.
5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
6. Provide accurate information in your application.
7. Verify that all the details entered are correct.
8. Submit the application form after verification.

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About Ericsson : 

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.