Cognizant is hiring fresher’s and experienced candidates for the role of Process Executive – P&C. The complete details about role are as follows.

Cognizant Hiring For Process Executive – P&C

Company : Cognizant

Role : Process Executive – P&C

Degree : BE/B.Tech/MCA, Graduate, commerce, arts, science, engineering

Batches : 2025,2024,2023,2022,2021,2020,2019

Experience : 0 – 3 Year’s

Salary : 3 – 10 LPA (Expected)

Location: Noida, India (Hybrid)

Job Description:

As a Process Executive in the Property and Casualty (P&C) domain you will be responsible for providing exceptional customer service and support. You will handle various tasks related to claims processing investigation and overall management. This role requires a keen eye for detail and the ability to work in a fast-paced environment. The work model is hybrid and the shift is rotational ensuring a dynamic and flexible work schedule.

Qualifications & Skills :

Any Bachelor’s Degree
Meet the minimum experience requirement of 0 to 3 years in a related field.
Technical Skills: Familiarity with MS Office, data entry, and customer service software.
Soft Skills: Strong communication (verbal & written), problem-solving, analytical thinking, attention to detail, and ability to multitask.
Possess strong customer service skills with the ability to handle inquiries and resolve issues effectively.
Have experience or knowledge in the Property and Casualty insurance domain including claims processing and investigation.
Demonstrate excellent communication skills both verbal and written.
Show proficiency in using various software tools and systems for managing claims and customer interactions.
Exhibit strong attention to detail and the ability to work in a fast-paced environment.
Have the ability to work collaboratively with team members and other departments.
Be adaptable to rotational shifts and a hybrid work model.
Display a commitment to continuous learning and improvement.
Possess problem-solving skills and the ability to think critically.
Show empathy and professionalism in handling customer issues.
Have a basic understanding of industry regulations and compliance requirements.
Be proactive in identifying opportunities for process improvements.

Certifications Required

Certified Customer Service Professional (CCSP) or equivalent certification in customer service.

Roles and Responsibilities :

Handle customer inquiries and provide accurate information regarding Property and Casualty insurance policies.
Process and manage claims efficiently ensuring all required documentation is complete and accurate.
Investigate claims thoroughly to determine the validity and extent of coverage.
Collaborate with other departments to resolve complex issues and provide comprehensive solutions.
Maintain up-to-date knowledge of industry regulations and company policies to ensure compliance.
Utilize various software and tools to manage and track claims and customer interactions.
Provide timely and effective communication to customers regarding the status of their claims.
Identify opportunities for process improvements and contribute to the development of best practices.
Assist in training new team members and sharing knowledge to enhance team performance.
Participate in team meetings and contribute to discussions on improving customer service and operational efficiency.
Ensure all customer interactions are documented accurately in the system.
Handle escalated customer issues with professionalism and empathy.
Meet or exceed performance metrics and targets set by the company.

How To Apply For Cognizant Careers :

Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
Click on “Apply Online”.
If you have not registered before, create an account.
After registration, login and fill in the application form with all the necessary details.
Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
Provide accurate information in your application.
Verify that all the details entered are correct.
Submit the application form after verification.

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About Cognizant :

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com