Calix is hiring fresher’s and experienced candidates for the role of Graduate Trainee – Customer Success. The complete details about role are as follows.

Calix Hiring For Graduate Trainee – Customer Success

Company : Calix

Role : Graduate Trainee – Customer Success

Degree : Bachelor’s or Master’s Degree

Batches : 2025,2024

Experience : Fresher’s

Salary : 3 – 5 LPA* (Expected)

Location : Bangalore, India (Hybrid)

Job Description:

We are looking for prospective candidates from the Graduating class of 2024/2025 to join our Support Engineering team as interns. In this role, you will provide technical support for Calix access platforms and cloud platforms, assisting our customers with troubleshooting and resolving issues efficiently. This position offers an opportunity to gain hands-on experience with networking and cloud technologies while working in a customer-focused environment.

Qualifications & Skills :

Education: Bachelor’s degree in engineering (B.E./B.Tech) in Electronics & Communication, Computer Science, Information Technology, or related fields – Graduating Class of 2024.
Technical Knowledge: Basic to intermediate understanding of networking concepts (IP, routing, switching), cloud computing, and Linux.
Problem-Solving Skills: Ability to analyze issues and think critically to provide solutions.
Focus/Interest: Cloud-based technology with client/server architecture and remotely connected devices.
Communication Skills: Strong oral and written communication skills, able to be concise and effective.
Interpersonal Skills: Self-awareness and ability to build and maintain relationships.
Clarity: Ability to explain technical concepts in simple and clear terms.
Cultural Fit: Values teamwork and collective success, while constantly improving oneself for the benefit of the team.
Team Player: Ability to work effectively in a collaborative environment.
Eagerness to Learn: Passion for technology and willingness to quickly learn new skills.
Customer Succes: Support Internship
Location: India – (Flexible hybrid work model – work from Bangalore office for 20 days in a quarter)

Roles and Responsibilities :

Provide assistance in troubleshooting and resolving technical issues related to Calix access and cloud platforms.
Collaborate with senior engineers to analyse, diagnose, and document support cases.
Acquire and apply industry best practices in networking, cloud technologies, and customer support.
Communicate effectively with customers to gather information and provide updates.
Work in collaboration with cross-functional teams to ensure high-quality support and service delivery.
Participate in training sessions to enhance both technical and professional skills.

Why Join Us?

Hands-on exposure to cutting-edge networking and cloud technologies.
Mentorship and training from experienced industry professionals.
Opportunity to work with a global team and gain international experience.
Potential career growth opportunities within Calix post-internship.

How To Apply For Calix Careers :

Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
Click on “Apply Online”.
If you have not registered before, create an account.
After registration, login and fill in the application form with all the necessary details.
Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
Provide accurate information in your application.
Verify that all the details entered are correct.
Submit the application form after verification.

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About Calix :

Calix is a global leader in cloud and software platforms, enabling service providers to simplify operations, innovate faster, and deliver exceptional subscriber experiences. As a Support Engineer Intern, you will have the opportunity to work with industry-leading technologies and contribute to world-class customer support operations.