Accenture is hiring fresher’s and experienced candidates for the role of Customer Service New Associate. The complete details about role are as follows.
Accenture Hiring For Customer Service New Associate
Company : Accenture
Role : Customer Service New Associate
Degree : Any Bachelor’s Degree/BE, BTech, ME, MTech, MCA, BSc, BCA, MSc
Batches : 2026 – 2022
Experience : 0 – 2 Year’s
Salary : 3 – 7 LPA* (Expected)
Location : Hyderabad, India
Job Description:
This is a Customer Service New Associate position at Accenture. The role is designed to support the day-to-day operations of the team while ensuring high standards of service and quality. The selected candidate will be responsible for handling assigned tasks efficiently, interacting with internal teams and external stakeholders, and contributing to the overall success of the department.
This Customer Service New Associate position offers a good opportunity to learn, grow, and build a strong foundation in the respective domain. The Customer Service New Associate role requires a professional attitude, willingness to take ownership of work, and the ability to adapt to changing priorities. It is suitable for candidates who are looking for a stable career path in a reputed organization.
Qualifications & Skills & Responsibilities :
- Any Graduation
- 0–1 years of experience (listed as 0–2 years in some places)
- Language: Hindi – Elementary
Preferred / Looking for:
- Deep familiarity and passion for responsible AI, the internet, internet platforms, and internet culture
- High cultural awareness of political and social situations relevant to the markets/regions supported
- Strong resilience and coping skills (due to potential exposure to sensitive content)
- Ability to work with client guidelines and tools for content moderation
Skill highlighted: Language Translation – Customer Service
Roles and Responsibilities :
This is an entry-level role in Accenture’s Trust & Safety team (Content Moderation and Responsible AI).
You will help keep the internet safer by reviewing, analyzing, and moderating user-generated content (profiles, audio, videos, text) and by testing/evaluating AI systems (including generative AI). The work supports leading platform companies and contributes to responsible AI practices.
- Review, classify, and/or remove content according to client guidelines using specific tools and channels.
- Stay updated on changing client policies, guidelines, industry trends, generative AI developments, content moderation practices, and responsible AI regulations.
- Investigate, resolve, and escalate complex content issues to the broader Trust & Safety team.
- Develop and execute prompt strategies to test large language models on sensitive topics (e.g., medical/legal advice).
- Analyze model responses for appropriateness, refusals, or disclaimers based on client guidance.
- Collaborate with team members to build understanding of responsible AI issues.
- Contribute to best practices and guidelines for content moderation and responsible AI governance.
- Comfortably synthesize and analyze information from multiple sources.
- Apply strong critical thinking and decision-making skills.
How To Apply For Accenture Careers :
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
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About Accenture :
Accenture is a well-established and reputed organization with a strong presence in its industry. The company is known for delivering quality products and services while maintaining high professional standards.
It offers a supportive work environment that encourages learning, growth, and career development. Employees are given opportunities to enhance their skills and take on greater responsibilities over time. The organization values integrity, teamwork, and customer satisfaction, and continuously works towards creating a positive impact in the market.