Lowe’s is hiring fresher’s and experienced candidates for the role of Analyst – Digital Commerce Support. The complete details about role are as follows.

Lowe’s is Hiring for Analyst – Digital Commerce Support

Company : Lowe’s

Role : Analyst – Digital Commerce Support

Degree : Bachelor’s Degree

Batches : 2026,2025,2024,2023

Experience : Fresher’s and upto 2 Year’s

Salary : 3 – 8 LPA* (Expected)

Location : Bangalore, India

Job Description:

Lowe’s is hiring for an Analyst – Digital Commerce Support position in Bengaluru. This opportunity is suitable for candidates interested in e-commerce operations, digital platforms, customer experience and technical support.
The role focuses on supporting digital commerce operations and helping ensure that online shopping services work smoothly. This may involve investigating website or order-related issues, coordinating with internal teams, monitoring reported problems and supporting improvements to the online shopping experience.
Candidates should have good analytical skills, attention to detail and the ability to understand problems and communicate solutions clearly. Knowledge of e-commerce platforms, online transactions, order management and customer support processes can be useful for this position.

Qualifications & Skills :

Bachelor’s degree in a relevant discipline.
Good analytical and problem-solving skills.
Understanding of e-commerce and digital commerce processes.
Basic knowledge of online shopping platforms and order workflows.
Good written and verbal communication skills.
Ability to investigate issues and identify possible causes.
Knowledge of Microsoft Excel and reporting tools.
Good attention to detail and documentation skills.
Ability to coordinate with cross-functional teams.
Understanding of customer experience and service quality.
Ability to manage multiple tasks and meet deadlines.
Familiarity with ticketing tools and incident management is an advantage.
Basic knowledge of website troubleshooting and digital platforms is beneficial.

Roles and Responsibilities :

As an Analyst – Digital Commerce Support, the selected candidate may support Lowe’s digital commerce operations by helping investigate issues, coordinate resolutions and maintain service quality.
– Support Digital Commerce Operations: Assist with day-to-day activities related to online shopping platforms and digital commerce services.
– Investigate Issues: Analyze reported website, product information, order-processing or online shopping issues and help identify their causes.
– Coordinate with Internal Teams: Work with technology, business operations and customer-support teams to resolve digital commerce problems.
– Monitor and Track Requests: Record issues, maintain accurate case details and follow up until the required action is completed.
– Maintain Documentation: Update reports, issue records, process documents and operational information.
– Support Customer Experience: Help identify problems that may affect customers using Lowe’s digital shopping platforms.
– Perform Data Analysis: Review available information and reports to identify recurring issues, trends and opportunities for improvement.
– Follow Process Standards: Ensure assigned activities follow established procedures, quality expectations and service-level requirements.
– Escalate Complex Issues: Refer unresolved or high-impact problems to the appropriate technical or business teams.
– Contribute to Improvements: Help identify opportunities to improve operational efficiency and the overall digital shopping experience.

How To Apply For Lowe’s Careers :

Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
Click on “Apply Online”.
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After registration, login and fill in the application form with all the necessary details.
Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
Provide accurate information in your application.
Verify that all the details entered are correct.
Submit the application form after verification.

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About Lowe’s :

Lowe’s Companies, Inc. is a major American home-improvement retailer serving homeowners, professional contractors and businesses. The company sells products for home improvement, appliances, tools, building materials and home maintenance through its stores and digital platforms. Lowe’s also invests in technology and digital commerce to improve online shopping, product discovery, order fulfilment and customer experience. Its Bengaluru operations support various technology, analytics and business functions for the wider organization.