S&P Global is hiring fresher’s and experienced candidates for the role of Associate – Client Support. The complete details about role are as follows.
S&P Global Recruitment For Associate – Client Support
Company : S&P Global
Role : Associate – Client Support
Degree : Any Graduate/Economics, Finance, Business, Marketing
Batches : 2026,2025,2024,2023,2022,2021
Experience : 0 – 4 Year’s
Salary : 3 – 12 LPA (Expected)
Location: Gurgaon, India
Job Description:
This is an Associate-level Client Support position within S&P Global’s Client Services / Customer Success & Support group (often related to platforms such as Capital IQ / CIQ Pro or similar business intelligence tools).
You will provide client support by handling inquiries, driving product usage, and supporting revenue through investigative conversations and product guidance. The role typically involves interacting with clients via phone, email, and web chat, and collaborating with internal teams (Sales, Content, Product, Technical Support). Many similar roles operate on shifts (including US hours or night shifts)
Qualifications & Skills :
- Bachelor’s degree (preferably in Economics, Finance, Business, Marketing, or related fields).
- Strong written and verbal communication skills (excellent English required).
- Strong collaboration and interpersonal skills.
- Financial knowledge or understanding of the global economy / financial markets (preferred).
- Proficiency with common computer programs (Microsoft Office Suite – Excel, Word, Outlook, etc.).
- Attention to detail, critical thinking, and ability to prioritize/multitask.
- Ability to work independently while functioning in a team environment.
- Willingness to work hybrid schedule and/or shifts as per business needs.
Experience requirements in similar postings range from freshers/0–1 year to 1–4 years depending on the exact opening.
Roles and Responsibilities :
- Provide exceptional customer service to clients, distributors, and internal staff via phone, email, and web chat.
- Support clients on product functionality, content, industry knowledge, and related queries.
- Help drive product usage and client success.
- Manage and resolve client issues within defined SLAs.
- Interact with internal teams (Sales, Content, Product, Technical Support) to resolve complex queries.
- Assist with training/mentoring of new team members once expertise is developed.
- Provide feedback on product usability and contribute to process improvements.
- Maintain accurate documentation of interactions and processes.
How To Apply For S&P Global Careers :
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
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About S&P Global :
S&P Global is a leading provider of transparent and independent ratings, benchmarks, analytics, and data to the capital and commodity markets worldwide. Its divisions include Market Intelligence, Ratings, Indices, Commodity Insights, and others.