Unisys is hiring fresher’s and experienced candidates for the role of Associate Tech Service Desk. The complete details about role are as follows.
Unisys Off Campus Hiring For Associate Tech Service Desk
Company : Unisys
Role : Associate Tech Service Desk
Degree : Any Graduate
Batches : 2026,2025,2024,2023,2022
Experience : 0 – 1 Year’s
Salary : 2.5 – 6 LPA (Expected)
Location: Bangalore, Hyderabad, India
Job Description:
This is an entry-level Technical Service Desk Associate (L1) role. You will serve as the first point of contact for end-user technical support. The job involves providing routine first-line support for hardware, software, and connectivity issues, managing tickets, fulfilling service requests, and escalating complex problems while adhering to Service Level Agreements (SLAs).
Qualifications & Skills :
- High School diploma or GED (or equivalent).
- Generally less than 1 year of experience in the area of responsibility (freshers / early-career candidates are suitable).
Key Skills (from related postings):
- Good knowledge of Operating Systems, Hardware, Networking, and Microsoft applications.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook, etc.).
- Excellent verbal and written communication skills.
- Ability to troubleshoot basic technical issues.
- Willingness to work in shifts (often 24×7 environments in similar roles).
- Multitasking and coordination skills.
Roles and Responsibilities :
- With guidance, perform routine support duties, including:
- Assisting with first-line user support by guiding users through steps to restore functionality.
- Troubleshooting hardware, software, and connectivity issues using remote access tools.
- Escalating complex issues to 2nd and 3rd level resolver teams.
- Coordinating and fulfilling end-user service requests (e.g., software installation, user administration).
- Ensure tickets are managed to closure and keep users/clients updated on status and progress.
- Learn and comply with Service Desk, desktop, peripheral, connectivity, and security policies and procedures.
- Contribute to continuous improvement of the Service Desk knowledge base.
- Deliver results in support of organizational SLAs.
- Assist with special projects as assigned.
How To Apply For Unisys Careers :
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
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About Unisys :
Unisys Corporation is a global information technology company that specializes in delivering innovative solutions in security, cloud, digital workplace, and enterprise computing. Founded in 1986 through the merger of Sperry Corporation and Burroughs Corporation, Unisys has a rich heritage in computing and systems integration. The company serves clients across government, financial services, healthcare, and transportation sectors, offering mission-critical IT services and advanced analytics to help organizations achieve operational excellence.