Caterpillar is hiring fresher’s and experienced candidates for the role of Digital Tech Support Analyst. The complete details about role are as follows.
Caterpillar Hiring For Digital Tech Support Analyst
Company : Caterpillar
Role : Digital Tech Support Analyst
Degree : Any Bachelor’s degree
Batches : 2025,2024,2023,2022,2021
Experience : 0 – 3 Year’s
Salary : 3 – 10 LPA* (Expected)
Location : Chennai, India
Job Description:
Identifies, investigates, monitors, and resolves customer issues in accordance with standards and processes.
Qualifications & Skills :
Top Candidates will have:
- Experience with technical troubleshooting for electronic and / or mechanical systems.
- Ticketing experience with common tools such as Salesforce, Azure Dev Ops, or Microsoft PSCRM.
- Experience working with Caterpillar dealers, machine products, or industrial grade electronics.
Skill Descriptors
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Level Extensive Experience:
- Facilitates creation of the ‘right’ products and services to resolve customer business issues.
- Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.
- Advises others on creating customer focused environments in various scenarios.
- Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.
- Communicates and models the criticality of customer focus as an organizational strategy.
Roles and Responsibilities :
- Reviews others’ writing or presentations and provides feedback and coaching.
- Adapts documents and presentations for the intended audience.
- Demonstrates both empathy and assertiveness when communicating a need or defending a position.
- Communicates well downward, upward, and outward.
- Employs appropriate methods of persuasion when soliciting agreement.
- Maintains focus on the topic at hand.
How To Apply For Caterpillar Careers :
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
Caterpillar Apply Link: Click Here
Telegram Group : Click here
Join our WhatsApp Group: Click here
All Jobs : Click here
About Caterpillar :
When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.