Deloitte is hiring fresher’s and experienced candidates for the role of L1 Learning Support – Analyst . The complete details about role are as follows.
Deloitte Hiring For L1 Learning Support – Analyst
Company : Deloitte
Role : L1 Learning Support – Analyst
Degree : Any Graduate
Batches : 2025 – 2022
Experience : 0 – 2 Year’s
Salary : 3 – 7 LPA* (Expected)
Location : Hyderabad, India
Job Description:
As an L1 Learning Support Analyst, you will serve as a primary point of contact between learners (internal clients), content owners, and the global learning/catalog teams. Your job is to manage and maintain the global learning catalog, deploy e-learning content, troubleshoot issues, test content packages, and ensure that learning content is accessible, accurate, and well-organized. You will also identify and propose process improvements to enhance efficiency and quality.
Qualifications & Skills :
- Any bachelor’s Degree
- Strong analytical and organizational skills: ability to collect, analyze, and manage detailed information with attention to accuracy.
- Good written and verbal communication skills; interpretive skills are also important.
- Ability to manage multiple projects/tasks at once, with good time management.
- Ability to collaborate with global / cross-border teams and internal stakeholders.
Roles and Responsibilities :
- Manage catalog operations: add, update, retire, or delete learning modules or courses under global domain, in coordination with course/content owners.
- Deploy e-learning content; perform hands-on testing of course packages following established test scripts; report results; help troubleshoot preliminary content issues.Respond to queries from internal stakeholders (learners / member firms) via the global learning mailbox about content deployment, catalog issues, etc.
- Work with global tech support teams to resolve content-related technical issues.
- Participate in process improvement / re-engineering projects to ensure high quality and efficient delivery. Take initiative to suggest enhancements.
- Collaborate closely with internal teams in India and international (US) cross-functional stakeholders.
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About Deloitte :
Deloitte is a leading global professional services firm that provides a wide spectrum of services including audit, consulting, financial advisory, risk management, tax, and related services. They are known for their strong emphasis on innovation, leadership, and continuous learning, investing in employee development through formal and informal programs. At their India operations, Deloitte emphasizes cross-border collaboration, high quality standards, and global impact.