Sutherland is hiring fresher’s and experienced candidates for the role of Associate Transaction Processing. The complete details about role are as follows.

Sutherland Hiring For Associate Transaction Processing

Company : Sutherland

Role : Associate Transaction Processing

Degree : Any Graduate, UG/PG Graduate (Arts/Science/Commerce/Engineering/Pharma/MBA/MCA)

Batches : 2025,2024,2023,2022

Experience : Fresher’s

Salary : 3 – 6 LPA (Expected)

Location: Mumbai, Hyderabad, Cochin, Chennai or Bhopal, India

Job Description:

Consultant is responsible for delivering outstanding customer experience via calls, email, chat or social media to users by using the right principles to resolve any issue, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity.

Qualifications & Skills :

• Eligibility Criteria : Any full time UG/PG Graduate (Arts/Science/Commerce/Engineering/Pharma/MBA/MCA) – 2025 Passout can apply
• Other Additional Skills required:
• Excellent verbal and written English language skills.
• Good analytical and typing skills.
• Flexibility to work shifts including nights.
• Candidates must reside within a radius of 25 Km of our office

Additional Information:

• Working Location: Mumbai, Hyderabad, Cochin, Chennai or Bhopal.
• Timings: 8 Hours plus 1 Hour break, 5 or 6 days per week.
• Perks: Cab facilities available (within 25 Kms of office location).

Roles and Responsibilities : 

• Resolving requests/inquiries made by customers via email, chat or Social
• Achieving contact center statistics and SLAs (contractual metrics)
• Adhering to non-disclosure agreement & data security policies
• Completing upskilling & e-courses mandated by each program
• Attending coaching sessions & ensure feedback is implemented
• 100% schedule adherence, no absenteeism & positively contribute to reduce program shrinkage

How To Apply For Sutherland Careers :

1. Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
2. Click on “Apply Online”.
3. If you have not registered before, create an account.
4. After registration, login and fill in the application form with all the necessary details.
5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
6. Provide accurate information in your application.
7. Verify that all the details entered are correct.
8. Submit the application form after verification.

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About Sutherland : 

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.