24 7 ai Walk-In Drive | International Voice Process Executive

Qualifications and Skills Required :

• Bachelor’s degree and 12th Standard.
• 0-4 years of experience
• Batches are 2025 and below are eligible
• Location is Bangalore
• Good written and verbal communication skills.
• Organize and able to manage deliveries.
• Ability to work collaboratively with cross-functional teams.
• Excellent Verbal and Written Communication skills.
• Good logical reasoning & analytical skills.
• Able to interact with customers Call should be able to answer servicing questions.
• Able to work in Rotational and night shifts (US)
• Salary Range : INR 2,83,772 – 4,80,000 L.P.A + Incentive
• Age limit: 18+ to 33 years below.
• 5 Days working 2 week off.

• International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S.
• These jobs include product and service support or technical support in which the customer is calling to solve an issue.

Benefits:

• Two way cab facility.
• Life Insurance.
• Medical Insurance
• World Class Facility – Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zonesRole & responsibilities

Tech Mahindra Hiring For Internation Voice Process- Bangalore

Qualifications and Skills Required :

• Education :UG: Graduation Not Required, 12th Standard
• 0-5 years of experience in BPO voice processing or similar industry.
• Batches are from 2025 and below
• Location is Bangalore
• Excellent English language proficiency (written & spoken).
• Strong listening skills for effective call handling.
• Ability to work on rotational shifts including night shifts.
• Excellent verbal and written communication skills
• Customer-oriented attitude with a problem-solving mindset
• Good typing speed and basic computer literacy
• Ability to work under pressure and handle irate customers
• Multitasking skills and attention to detail
• Team player with strong interpersonal skills
• Handle international customer calls to provide exceptional customer service.
• Resolve customer queries related to products/services in a timely and efficient manner.
• Collaborate with team members to achieve daily targets and goals.

Mphasis Hiring For L2 Technical Support Engineer

Qualifications and Skills Required :

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 1–3 years of experience in technical support or similar IT roles.
• Batches are from 2024 to 2018 batches can apply
• Location is Bangalore
• Strong troubleshooting skills in Windows/Linux environments.
• Experience with networking (TCP/IP, DNS, VPN, firewalls).
• Familiarity with ticketing systems (e.g., Jira, ServiceNow, Zendesk).
• Knowledge of databases (SQL, MySQL) and scripting (PowerShell, Bash) is a plus.
• Excellent verbal and written communication skills.
• Ability to work under pressure and prioritize tasks effectively.
• Provide second-level support for technical incidents and requests escalated from L1 support.
• Troubleshoot and resolve complex hardware, software, and networking issues.
• Perform root cause analysis to prevent future incidents.
• Collaborate with engineering, QA, and product teams for issue escalation and resolution.
• Document issue resolution steps and update knowledge base articles for common problems.
• Monitor system performance and logs, and proactively identify potential problems.
• Assist in deployments, patches, and upgrades.
• Provide remote and on-site technical support, if required.
• Ensure SLAs are met and maintain high levels of customer satisfaction.
• Train and guide L1 support staff when necessary.

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